Introduction These Terms of Service ("Terms") govern your use of SMS, MMS, phone calls, email, and other communications (collectively, “Messages”) provided by Sod Soldiers LLC ("we", "us", "our"). By providing your phone number, email address, or otherwise opting in, you consent to receiving Messages as described below. If you do not agree, do not opt in and do not use our messaging services.
Consent to Receive Messages By subscribing, registering, or otherwise providing your contact information, you expressly consent to receive automated and/or prerecorded marketing and informational Messages to the phone number or email you provide, using automated dialing technology, artificial or pre-recorded voices, and/or standard message delivery methods. Consent is not a condition of purchasing goods or services unless explicitly stated.
Message Types and Frequency We may send transactional, informational, promotional, or reminder Messages related to products, services, offers, appointments, account activity, or other communications you have requested or that we believe may be of interest. Message frequency varies; typical frequency is up to 6 messages per month.
Opt-In Requirements You must be the account holder or authorized user of the phone number or email address you provide. You confirm you are at least 18+ years old (or the minimum age required in your jurisdiction) and authorized to receive Messages at the number provided.
Opt-Out / Stop Instructions You can opt out of Messages at any time:
For SMS/MMS: Reply STOP to any message to unsubscribe. After you send STOP, we will send a confirmation message and you will not receive further promotional Messages. Reply HELP for help or INFO for information.
For Email: Click the "unsubscribe" link at the bottom of any email or reply with “UNSUBSCRIBE.”
For Calls: Follow the instructions provided during calls or contact support at the details below. Opt-out requests will be processed promptly; however, you may receive Messages in transit or confirmations regarding your opt-out.
Messaging Rates and Carrier Terms Message and data rates may apply from your carrier. We are not responsible for any fees charged by your wireless carrier. Message delivery is subject to carrier network availability and routing rules (including A2P/10DLC compliance).
Privacy and Data Use We collect and process your contact information and message interactions to provide, personalize, and improve our services, comply with legal obligations, and for analytics. Our Privacy Policy (link: [insert Privacy Policy URL]) explains what data we collect, how we use it, how long we retain it, and your rights. By consenting to Messages, you agree we may store and process your information consistent with that policy.
Third-Party Providers We may use third-party service providers (including messaging aggregators and carriers) to deliver Messages. These providers are authorized to use your information as necessary to provide the service and are bound by contractual confidentiality and security obligations.
Prohibited Uses You agree not to use our services to send unlawful, harassing, abusive, deceptive, or otherwise objectionable content; to bulk-distribute messages without appropriate consent; or to spoof or mask message origins. We reserve the right to suspend or terminate accounts for misuse.
Security We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is perfect; we cannot guarantee absolute security.
Disclaimers and Limitation of Liability To the fullest extent permitted by law, our services are provided “as is” and “as available.” We are not liable for indirect, incidental, special, consequential, or punitive damages arising from message delivery failures, delays, or content, except where prohibited by law. Our total liability for claims related to these Terms will not exceed the fees you paid us in the prior 12 months (or $100 if no fees were paid), unless otherwise required by law.
Modifications We may update these Terms at any time. Material changes will be posted with an updated effective date and, where required, we will attempt to notify you. Continued use of our messaging services after changes indicates acceptance.
Governing Law and Dispute Resolution These Terms are governed by the laws of [Your State/Country]. Disputes will be resolved in the state or federal courts located in [Your Jurisdiction], unless you and we agree to arbitration.
Contact Information For questions, support, opt-out assistance, or complaints, contact: Sod Soldiers LLC Email: [email protected] Phone: [insert phone number] Mail: [insert business address]
Additional A2P / 10DLC Compliance Disclosures
Caller/Brand Identification: Messages will be sent by or on behalf of Sod Soldiers LLC. You may receive messages from one or more sending numbers or short codes.
Use Case Description: Messages will include promotions, transactional updates, appointment reminders, and account communications consistent with your opt-in.
Recordkeeping: By opting in, you consent to our retention of consent records (opt-in time, method, and source) for regulatory and carrier verification.
Revocation and Re-subscription: After opting out, re-subscription requires affirmative opt-in (e.g., texting START or signing up again). You may be asked to confirm your number to prevent unauthorized re-subscriptions.
Acknowledgment By providing your contact information and/or using our messaging services, you acknowledge that you have read, understood, and agree to these Terms and any policies referenced herein. & must be 18+.